Please Review This Notice Carefully
This Notice describes how your medical
information may be used and disclosed and how
you can get access to this information.
1. Our Responsibilities
We reserve the right to change this Notice of
Privacy Practices to make a new Notice of
Privacy Practices effective for all protected
health information as necessary and
appropriate.
Any new Notice of Privacy Practices adopted
will be made available at your next
appointment.
3. What Does "Health Care Operations" Include?
Healthcare operations include activities such
as communications among healthcare providers,
conducting quality assessment and improving
activities, evaluating the qualifications,
competence, and performance of healthcare
professionals, and training future healthcare
professionals.
Healthcare operations may also include related
services that may benefit you, such as case
management and care coordination, contracting
with insurance companies, conducting medical
review and auditing services, compiling and
analyzing information in anticipation of or
for use in legal proceedings, and general
administrative and business functions.
5. How Medical Information May Be Used for
Treatment, Payment, or Healthcare Operations
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Medical information may be used to justify
patient care services, including lab
tests, prescriptions, treatment
protocols, and research inclusion
criteria.
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We will use medical information to
establish a treatment plan.
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We may disclose protected health
information to another provider for
treatment, including referring
physicians, specialists, providers, and
therapists.
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We may submit claims to your insurance
company containing medical information
and may contact its utilization review
department to receive precertification or
prior approval for treatment.
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We will submit only the minimum amount of
information necessary for this purpose.
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We may use the emergency contact
information you provided to contact you
if the contact information we have for you
is no longer accurate.
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We may contact you to remind you of your
appointment.
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We may contact you to discuss treatment
alternatives or other health-related
benefits that may be of interest.
6. Why Do I Have to Sign a Consent Form?
When you, as the patient or guardian of a
patient, sign the consent form, you are giving
us permission to use and disclose protected
health information for treatment, payment,
and healthcare operations.
This permission does not include
psychotherapy notes, psychosocial
information, alcoholism and drug abuse
treatment records, and other privileged
categories of information that require a
separate authorization.
You will need to sign a separate authorization
to have protected health information released
for any reason other than treatment, payment,
or healthcare operations.
7. What Are Psychotherapy Notes?
Psychotherapy notes are notes recorded in any
medium by a mental health professional
documenting or analyzing the contents of
conversation during a private counseling
session or a group, joint, or family
counseling session that are separated from
the rest of the patient's medical record.
Psychotherapy notes exclude medication
prescription and monitoring, counseling
session start and stop times, modalities and
frequencies of treatment furnished, results
of clinical tests, and any summary of
diagnosis, functional status, treatment plan,
symptoms, prognosis, and progress to date.
9. Why Do I Have to Sign a Separate
Authorization Form?
To release patient-protected health
information for any reason other than
treatment, payment, and healthcare
operations, we must have an authorization
signed by the patient or the parent or
guardian of the patient that clearly explains
how they wish for the information to be used
and disclosed.
Examples of information or uses that may
require a separate authorization include:
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Psychosocial information.
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Use of information in scientific and
educational publications, presentations,
and materials.
10. Can I Change My Mind and Revoke an
Authorization?
You may change your mind and revoke an
authorization except:
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To the extent that we have relied on the
authorization up to that point.
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If the authorization was obtained as a
condition of obtaining insurance
coverage.
All requests to revoke an authorization should
be made in writing.
11. Sharing Information With Business
Associates
There are some services provided through
contracts and business associates. Examples
include billing services, transcription
services, and laboratory services.
When these services are contracted, we may
disclose your health information to the
business associate so that they can perform
the job we have contracted them to do.
12. When Is My Authorization or Consent Not
Required?
The law requires or permits some information
to be disclosed without your authorization in
certain circumstances, including:
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In case of an emergency.
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When there are communication or language
barriers.
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When required by law.
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When there are risks to public health.
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To conduct health oversight activities.
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To report suspected child abuse or neglect
or abuse or neglect of other disabled
persons.
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To specified government regulatory
agencies.
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In connection with judicial or
administrative proceedings.
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For law enforcement purposes.
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To coroners, funeral directors, and for
organ donation.
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In the event of a serious threat to health
or safety.
13. Your Privacy Rights
The following is a statement of your rights
concerning your protected health information
and a brief description of how you may
exercise these rights.
1. Right to Inspect and Obtain a Copy
You have the right to inspect and obtain a
copy of your protected health information
that is contained in a designated record
set for as long as we maintain the PHI.
A designated record set contains medical
and billing records and any other records
that we use in making decisions about your
healthcare.
Certain records may not be available for
inspection or copying, including
psychotherapy notes, information compiled
in reasonable anticipation of or use in a
civil, criminal, or administrative action
or proceeding, and certain PHI subject to
laws that prohibit access.
Depending on the circumstances, a
decision to deny access may be reviewable.
Please contact our Privacy Officer if you
have questions about access to your
medical record.
2. Right to Request a Restriction
You may ask us to restrict or limit the
medical information we use or disclose
for treatment, payment, or healthcare
operations.
We are not required to agree to every
requested restriction. We will notify you
if your request is denied.
If we agree to a requested restriction,
we may not use or disclose your PHI in
violation of that restriction unless the
information is needed to provide emergency
treatment.
You may request a restriction by
contacting our Privacy Officer.
3. Right to Confidential Communications
You have the right to request to receive
confidential communications by
alternative means or at alternative
locations.
We will accommodate reasonable requests.
We may ask you to provide an alternate
address or another method of contact.
We will not request an explanation from
you as the basis for the request.
Requests must be made in writing to our
Privacy Officer.
4. Right to Request an Amendment
You may request an amendment of protected
health information about you in a
designated record set for as long as we
maintain that information.
In certain cases, we may deny your
request. If your request is denied, you
have the right to file a statement of
disagreement with our Privacy Officer.
We may prepare a rebuttal to your
statement and will provide you with a copy
of that rebuttal.
Requests for amendments must be made in
writing.
5. Right to an Accounting of Disclosures
You have the right to request an
accounting of certain disclosures of your
protected health information.
This right generally applies to
disclosures for purposes other than
treatment, payment, or healthcare
operations as described in this Notice.
We are also not required to account for
certain disclosures that you requested,
disclosures you agreed to by signing an
authorization form, disclosures to family
or friends involved in your care, or
certain other disclosures permitted
without authorization.
The request for an accounting must be
made in writing to the Privacy Officer
and should specify the period requested.
Accounting requests may not be made for
periods greater than six years.
6. Right to a Paper Copy
You have the right to receive a paper copy
of this Notice of Privacy Practices.
Questions & Complaints
What If I Have a Question or Complaint?
If you have questions regarding your privacy
rights, please contact your clinician.
If you believe your privacy rights have been
violated, you may file a complaint by
contacting our office or by filing a
complaint with the U.S. Department of Health
and Human Services Office for Civil Rights.
You will not be penalized for filing a
complaint.
Acknowledgment
Notice of Privacy Practices Acknowledgment
My signature below certifies that I have read
and understand what the Notice of Privacy
Practices procedures are as a participant in
Mended Minds.
Please sign a copy of this Notice of Privacy
Practices for the records of Mended Minds.
I have received a copy of this Notice on the
date indicated below.
Notice Revision:
MM, Reviewed/Revised, 06/2025.